FAQs

Covid-19

The Banff Mountain Film Festival World Tour Team in New Zealand are excited to bring the tour back to New Zealand after previous events have been postponed. We’re excited to share with you an inspiring set of films from across the globe. It is important that you do not attend an event if you are currently unwell, a confirmed or probable case of Covid-19, waiting for a Covid-19 test result or self-isolating. 

 

What happens if the screening I have purchased tickets for is cancelled due to Covid – 19?

We know that there is a lot of uncertainty around purchasing tickets for events during the Covid-19 Pandemic.

Our policy here is simple; if the event is cancelled due to Covid-19 all tickets and ticket processing fees will be automatically refunded to you.

 

Are tickets refundable?

It is important that you select the correct ticket type, screening date and number of tickets as refunds are not available. Tickets will however be refunded (including associated ticket fees) should we cancel the screening as a result of Covid-19.

 

Are the films suitable for children?

Our screenings generally carry a PG13 rating – Under 13’s are welcome to attend if accompanied by a responsible adult – but as always it is down to the parent/guardian’s discretion. We do try to make the evenings as family-friendly as possible, though it is possible that there may be some strong language in some of the films.

 

What age do you apply to concession tickets where they cover an attending youth or child?

We consider an attending youth or child to be an attendee age under 18, for the purposes of concession tickets.

What films will be shown at my local screening?

In New Zealand we will be touring three different programmes. Please see which programme will be screening at your local event here. Once you know what programme is screening at your local event, you can see what films make up that programme here.

 

How long do screenings run for?

Our Screenings are split into two halves with a short interval between them. Each half is around 60-80 minutes. Typically our screenings run for three hours in total.

Who organises the Banff Mountain Film Festival World Tour – NZ?

The tour is organised and run by the New Zealand Alpine Club as a non-profit venture. Each screening is staffed and organised by a team of dedicated volunteers. All money raised from the tour goes directly to support the work of the New Zealand Alpine Club and its local sections around the country. You can read more about the New Zealand Alpine Club here or speak to one of our volunteers at an event.

 

For more information or for any further enquiries please contact events@alpineclub.org.nz